Privacy Notice

Last updated: 11 November 2026

This notice explains how Moonra Entertainment looks after your personal information when you use our website, join our waitlist, suggest films or television programmes, tell us which titles you would love to own, or contact us.

Who we are

Moonra Entertainment Ltd is a company registered in England and Wales, company number 16953767, with its registered office at 45 Chatfield Road, London, SW11 3SH, United Kingdom. We are the controller of your personal information.

You can contact us about anything in this notice at hello@moonraentertainment.com.

What we collect

• Waitlist: your email address and, if you choose to give it, your mobile number. We also record when you joined, which page you joined from, which boxes you ticked and the exact wording you agreed to. Giving us a phone number does not sign you up to texts or WhatsApp messages. That needs its own tick.
• Film and television suggestions: the titles you tell us about and when you sent them. You do not have to give an email address or any other contact detail. If you choose to add your email address and also tick the separate box to hear from us, we keep your email address with your suggestion so that we can send you Moonra updates. If you do not tick the box, we do not keep your email address. We keep only your suggestion.
• "I'd love to own this" votes: if you press this button on a title in our Collection, we record the title, the date and time, and which page the vote came from. We do not ask for your name or email address, and we do not save your IP address or device details with the vote. Your browser remembers, on your own device, which titles you have marked so that the button stays ticked. That note stays on your device and is not sent to us.
• Website use, only if you accept analytics cookies: we use Google Analytics, with Google Tag Manager, to understand how the site is used. If you accept, it collects information about your visit, such as the pages you view, how you arrived, the type of device and browser you use, roughly where you are, and an online identifier kept in a cookie on your device. Google receives this information and gives us reports. If you do not accept, no analytics cookies are set and no analytics information about your visit is collected.
• Your cookie choice: we store whether you accepted or declined analytics cookies, in your own browser, so that we can remember it.
• Emails you send us: if you email hello@moonraentertainment.com, we use your email address and what you tell us to reply to you.
• Technical information: our hosting provider processes information such as your IP address when you visit the site or send us something, so that the site works and stays secure. We also briefly use your IP address in memory to limit repeated requests and prevent abuse. We do not save it ourselves.

Each suggestion, vote and sign-up is also given a random reference number so that we can store it. It is not linked to your identity.

Suggesting a title or pressing "I'd love to own this" does not subscribe you to anything. It is information that helps us understand what people want. It does not mean that Moonra holds, or will be able to acquire, the rights to that title.

We do not ask for payment details. Moonra is not yet open for purchases.

Why we use your information

Where we rely on legitimate interests, we have thought about whether our use of your information is fair and does not override your rights. You can object at any time (see "Your rights" below).

You do not have to join the waitlist, give a phone number or give an email address to suggest a title or press "I'd love to own this". Joining by email does not sign you up to texts or WhatsApp messages. That needs its own tick. Giving an email address with a suggestion does not sign you up to marketing unless you also tick the separate box.

Your choices and how we record them

Marketing emails. When you join the waitlist you agree that we may email you about Moonra, including our launch, the collection we are building and news along the way. We keep a record of what you agreed to: the wording you saw, when you joined and which page you joined from. You can unsubscribe at any time.

Texts and WhatsApp. These have their own separate box, which is never ticked for you. We record whether you ticked it. You can withdraw at any time by emailing hello@moonraentertainment.com.

Analytics cookies. Our cookie banner offers Accept and Decline. Analytics tracking and analytics cookies are off until you choose Accept, and until then we tell Google that analytics storage is switched off. We remember your choice on your device. You can change it at any time with the Cookie settings link at the bottom of every page.

How we contact you

We only send marketing by email, text or WhatsApp if you have agreed to that method. We make sure every marketing email says who it is from and includes an unsubscribe link, which you can use at any time at no cost. We do not make marketing phone calls.

We do not send texts or WhatsApp messages yet. If you ticked the box for them, you can withdraw that at any time by emailing hello@moonraentertainment.com. Any message we send in future will tell you how to opt out.

Unsubscribing and deleting your information

Unsubscribing and deletion are different.

• Unsubscribing stops us sending you marketing. Our email service, Kit, keeps your email address marked as unsubscribed so that you are not emailed again. We also keep the record of what you agreed to, for as long as we reasonably need it to show we followed the law. If you gave your email address with a film suggestion, we remove it from that suggestion and keep only the titles.
• Asking us to delete your information means we will delete everything we can find about you, apart from one small record we keep so that we do not contact you again. That record is a coded version of your email address (not the address itself), the reason and the date. We will tell you if we keep anything else, and why.

If you unsubscribe or ask us to delete your information and later want to rejoin, we will email you to confirm that the request is really from you. You are only subscribed again once you click the link in that email.

Who we share your information with

We do not sell your information. We use trusted providers to run our service, who may only use your information on our instructions:

• Netlify, which hosts our website, processes technical information such as IP addresses, and stores our film suggestions, title votes and copies of the consent records for sign-ups.
• Kit, which manages our email subscriber list, stores your waitlist details and sends our emails.
• Google, for two purposes. Google Analytics and Google Tag Manager help us measure how our site is used, and Google Analytics collects analytics information only if you accept analytics cookies. Google also provides our business email.
• A text or WhatsApp service. We have not chosen one yet. If we do, we will only share your mobile number if you opted in, and we will update this notice first.
• Our website developers and search and analytics advisers, who help build and improve our site and may see our website statistics and the systems the site runs on.
• Our professional advisers, such as lawyers and accountants, where needed.

We may also share information if the law requires it, or if Moonra is sold or merged, in which case the new owner must honour this notice.

Transfers outside the UK

Some of the providers we use are based in, or process information in, the United States. Our film suggestions, title votes and consent records are stored by Netlify in the United States.

Where personal information is sent outside the UK, we rely on the safeguards that our providers describe in their own published terms. Kit, Netlify and Google each state that they comply with the UK Extension to the EU-US Data Privacy Framework, often called the UK-US data bridge. Kit also states that it uses standard contractual clauses with the UK addendum approved by the ICO. Google states that it relies on standard contractual clauses where they are needed. Netlify states that it uses a variety of legal mechanisms, including the standard contractual clauses published by the European Commission. These safeguards are the providers' own and can change. You can ask us for details of the safeguards for a particular provider by emailing hello@moonraentertainment.com.

How long we keep it

• Waitlist details: We keep your contact details while you remain subscribed to Moonra's updates. We periodically review inactive subscribers and remove personal information when it is no longer needed. You can unsubscribe at any time.
• Film suggestions and title votes: We keep them while they remain useful for understanding audience demand and planning our collection. We remove or anonymise any personal information linked to them, such as an email address, when it is no longer necessary. Votes do not include contact details.
• Consent and do-not-contact records: We may keep records of what you agreed to, and a record that you unsubscribed, withdrew consent or asked us to delete your information, where reasonably necessary to show we have followed the law and to make sure we do not contact you again. After you ask us to delete your information, this record is a coded version of your email address and not the address itself.
• Website statistics: Google Analytics keeps the analytics data it collects for a limited period, which is set in our analytics settings.
• Emails you send us: We keep them for as long as we need to deal with your request, and for a reasonable time afterwards in case you contact us again.
• Technical records: Our hosting provider keeps technical records, such as logs, for its own periods.

Your rights

You have the right to:

• be told what we hold about you and get a copy;
• have mistakes corrected;
• have your information deleted;
• limit or object to how we use it, including where we rely on legitimate interests;
• take back your consent at any time, which does not affect what we did before;
• ask for your information in a portable format.

To use any of these, email hello@moonraentertainment.com. We will reply within one month. We may need to check that the request is from you. We will look for your information in our email list at Kit and in the records we keep with Netlify, and apply your request to both.

If you sent a suggestion or vote without any contact details, we cannot tell which one is yours, so we cannot find, correct or delete it. That information does not identify you.

Information collected by Google Analytics is not linked to your name or email address, so we cannot look it up for you. You can stop it by declining or withdrawing your permission, and you can delete cookies in your browser.

We do not use your information to make automated decisions about you.

Protecting your information

Our website uses an encrypted (HTTPS) connection. We limit access to the information we hold to the people who need it, and the private area where we manage it is protected by a password. We choose providers that we consider suitable to look after your information.

Cookies and similar technologies

Our site uses essential technology to work. With your permission, we also use analytics cookies from Google Analytics, managed through Google Tag Manager, to count visits and understand which pages are useful. These cookies are set by Google and not by us. You can read how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites.

Analytics cookies and analytics tracking stay off until you choose Accept on our cookie banner. Google Tag Manager, which manages our analytics tag, may be loaded when you visit so that it can follow your choice. When it is loaded, Google receives basic technical information such as your IP address and browser details, in the same way as when any website loads content from Google. Until you accept, we do not set analytics cookies and we do not collect analytics information about your visit. If you choose Decline, that stays the case. Declining does not stop you using any part of the site, including joining the waitlist.

You can change your mind at any time using the Cookie settings link at the bottom of every page. If you withdraw your permission, analytics switch off and we remove the Google Analytics cookies from our site. You may need to reload the page for everything to stop. You can also clear cookies in your browser.

Our site also stores two small notes in your own browser: your cookie choice, and which titles you have marked with "I'd love to own this". They stay on your device and are not sent to us.

At launch, our intended setup uses analytics cookies only. We do not intend to use advertising cookies. If we add any advertising cookies, we will ask for your permission first and update this notice.

Links to other websites

Our articles link to other websites, such as film information sites. We are not responsible for how those sites use your information, so please read their privacy notices.

Complaints

If you are unhappy with how we have handled your information, please tell us first at hello@moonraentertainment.com and we will try to put it right. You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.

Children

Moonra is for adults. We do not knowingly collect information from anyone under 18.

Changes to this notice

If we change this notice in a way that matters, we will update the date at the top and, where appropriate, tell you directly.